Data shows there have been a staggering 10,389 complaints this year – the equivalent of 35 reports a day and Worsley is worst for angry feedback

More than 10,000 complaints over missed wheelie bin collections have been received by councils in Greater Manchester this year – the equivalent of 35 reports every day.

Data shows that more households and businesses in the Worsley , Walkden and Boothstown areas of Salford submitted angry feedback to town hall bosses than from any other Greater Manchester postcode.

There have been 1,045 complaints from the M28 postcode to Salford council about missed collections so far this year.

The Eccles, Monton and Peel Green areas of Salford, the M30 postcode, come second in the table for the most complaints, with 1,036 received by the council.

And Manchester council’s figures reveal that when Didsbury residents don’t get their wheelie bins collected, they make sure the town hall knows it.

For over the past two years, M20 residents have made more online complaints about missed bins than from any other postcode in Manchester , the statistics reveal.

They have logged on to Manchester council’s website 963 times to report their rubbish or recycling wasn’t picked up as it should have been so far this year.

The M.E.N. contacted all 10 Greater Manchester councils under the Freedom of Information Act and asked how many online reports of missed bin collections they received last year and so far this year.

The data shows there have been a staggering 10,389 complaints this year, which equates to 35 a day.

And the situation seems to be getting worse as according to the figures, just 8,033 reports were submitted for the whole of last year.

Wheelie bins aren’t collected for various reasons, including being too heavy.

Binmen may also refuse to collect bins too full to be closed or if they contain prohibited waste, depending on the type of bin.

Bin collection complaints 2015






The figures also include reports about regular rounds being missed.

The data applies only to Manchester, Salford, Wigan, Trafford, Stockport and Tameside councils. Bolton, Bury, Oldham and Rochdale said they couldn’t collate their figures to respond.

Manchester tops the table with 3,169 complaints this year, set against 2,560 last year.

Alongside Didsbury, residents of M14 in Moss Side and M19, Burnage, are among areas regularly reporting missed collections.

People living closer to the city centre were apparently happier with their collections, with only a smattering of reports from the M1 and M4 postcodes – but it’s also true that far fewer people live in the city centre compared to the suburbs.

According to Manchester city council, July 1 this year was the busiest day so far, with 47 complaints.

There were 2,612 complaints in Salford, 1,772 in Stockport, 1,400 in Wigan, 1,224 in Trafford, and 212 in Tameside.

The Cheadle, Cheadle Hulme, Gatley and Heald Green areas top Stockport’s list of complaint areas.

More were received from residents in the Hyde and Broadbottom areas of Tameside than any other part of the borough.

In Wigan the WN2 postcode – which comprises a huge area including Abram, Aspull, Bamfurlong, Bickershaw, Hindley and Hindley Green – topped the town’s list.

The Sale and Brooklands areas of Trafford came out on top there, with 533 complaints received by the council so far this year.